What is an Adjustment and Why Would You Create One?

Adjustments allow an administrator to apply credits or debits to the CLE credits and/or CPD points accumulated by a User so that miscalculations or errors may be corrected.

Example: Some jurisdictions allow Learners to claim one of two types of credit for a Course, and the Learner would like to swap the credit awarded for a different type of credit.

For example, in New South Wales a Learner may be able to claim either 1 Substantive Law point or 1 Professional Skills point for a Course they have completed. The Instructor has selected Substantive Law as the credit type to award for the Course. If a Learner has earned more than the required number of Substantive Law points but is lacking Professional Skills points, an adjustment can be created to deduct 1 Substantive Law point in exchange for 1 Professional Skills point.

How to Make the Adjustment:

1. In InstructorSite, CLESite, or CPDSite, search for a User, go to their applicable Plan and select Show Details.
2. Select Make An Adjustment.

3. Fill in the fields in the pop-up box, include an attachment (if applicable), then select Submit.

Adjustments will be seen in the Learning Activities showing the adjustments made.