What is an Adjustment and Why Would You Create One?

Adjustments allow an administrator to apply credits or debits to the CLE credits and/or CPD points accumulated by a user so that miscalculations or errors may be corrected.

Example: 

Some jurisdictions allow learners to claim one of two types of credit for a course, and the learner would like to swap the credit awarded for a different type of credit. For example, in New South Wales a learner may be able to claim either 1 Substantive Law point or 1 Professional Skills point for a course they have completed. The instructor has selected Substantive Law as the credit type to award for the course. If a learner has earned more than the required number of Substantive Law points but is lacking Professional Skills points, an adjustment can be created to deduct 1 Substantive Law point in exchange for 1 Professional Skills point.

How to Make the Adjustment:

In InstructorSite, CLESite, or CPDSite, search for a user and go to their applicable plan. Select Make An Adjustment.

Fill in the fields in the pop-up box, include an attachment (if applicable), then select Submit.

Adjustments will be seen in the Learning Activities showing the adjustments made.