User Sync Log
The User Sync Log provides easy access to the results of the most recent User Profile Syncs as well as a means to store information to help identify the following:
- Technical Contact who manages your sync.
- Server where your sync is running as a scheduled task.
- Data source for your User Sync (AD vs Database name or view).
Note: If you need help with your User Sync setup contact support and/or review this article:
How to Setup User Sync for Cloud Customers - UniversitySite
User Sync Log tabs
The User Sync Log is organized into tabs:
- Overview shows the saved setup information for the sync, including the technical contact, server information, and data source.
- Profile Sync shows recent user profile sync activity, including users added, updated, disabled, or returned with errors.
- Practitioner Sync shows practitioner-detail sync activity when practitioner sync logs are available. If no practitioner logs are available, the tab may be disabled.
On the Profile Sync and Practitioner Sync tabs, use the filters to narrow the list by sync job, result, search text, or sort order. Use Download to export the currently selected log results to Excel.

If the User Sync information hasn't been filled in you will see a prompt to do that when accessing the log.