How to Manage the Email Sender with UniversitySite

Customers often ask how UniversitySite determines who the sender of email we generate is determined and how they can control it.

This article will help you understand how this works and what control you have over the "From address" in UniversitySite.

App Email address (previously Global reply address)

Whose action caused the email to be generated? Learner, Instructor, or the System

Email in response to learner registration

Email in response to instructor actions (registering learners for events, inviting them to events, enrolling them in plans if that notice is enabled, etc)

Email in response to automated rules setup (event reminder, plan reminder, plan completion)