InstructorSite / Global Settings / SMTP Settings

Cloud

When using UniversitySite's Cloud, most SMTP settings are managed by Profiscience and should not be changed except for settings under the heading Basic Settings:

• Spoof Sender
  When spoofing senders, emails are sent from the sender's email address instead of cloud@UniversitySite.com. This is called spoofing the sender. Mail servers block incoming messages with spoofed senders. So you will need to whitelist messages from UniversitySite to use this feature.
  
  The safest choice is to avoid spoofing. Turn this option off if emails aren't being delivered.
  
  Note: If you do not spoof senders, it will not be possible for event coordinators to receive RSVP responses when users accept or decline meeting requests.
  
  Spoofing will not work unless you whitelist emails from 192.254.123.145.

• Reply Address
  Use one of the following email formats: mailbox@domain.com or First Last <mailbox@domain.com>
  
  This email address is used in the following situations:
  - during login via email and retrieving lost passwords
  - plan notifications/reminders
  - evaluation completion notifications to moderators
  - course completion notifications to designated parties
  - plan completion notifications to designated parties
  - resource view notifications to designated parties
  - user import errors

On-Premise

When installed on-premise, behind the firewall, use SMTP settings to specify the mail server used for sending mail. It's common for mail to be sent directly to an internal Microsoft Exchange SMTP server, but it is more efficient to install a local SMTP server on the webserver. For details on setting up a local SMTP server, see  How to set up a local smtp server for enhanced performance

• Spoof Sender - When spoofing senders, emails are sent from the sender's email address instead of cloud@UniversitySite.com. This is called spoofing the sender.

• Reply Address
  Use one of the following email formats: mailbox@domain.com or First Last <mailbox@domain.com>
  
  This email address is used in the following situations:
  - during login via email and retrieving lost passwords
  - plan notifications/reminders
  - evaluation completion notifications to moderators
  - course completion notifications to designated parties
  - plan completion notifications to designated parties
  - resource view notifications to designated parties
  - user import errors

• SMTP Server -if you are in the cloud, please do not change this, or your email will most likely stop being delivered. 
• Port - default port for SMTP is 25, so only change this if you know that's not correct
• SSL - this setting should ONLY be used if your SMTP server requires it
• Unicode - defaulted to enabled; this setting allows special characters to be used with messages.  If this causes problems in your system, turn this off, replacing special characters with _.
• User Name - not normally needed or used, so only specify this if necessary for your server
• Password - not normally needed or used, so only specify this if necessary for your server